117.975 Recommendations of White Paper: Improve EHR Satisfaction
MSSNY adopts the following recommendations to improve implementation and satisfaction among users of Electronic Health Records (EHR)
- Improve design and workflow so that EHR:
a. doesn’t take away time spent with patients
b. does not interfere with doctor-patient relationship and
c. reduces total time spent on EHR per patient
- Workflow should be customizable not only to fulfill various needs of different specialties, but to accommodate needs of every individual physician as well.
- Reduce documentation that serves functions other than care of patients, and reconsider incentives and penalties.
- Reduce cost of EHR
- EHR should help generate necessary billing reports and allow e-prescription of medications
- EHR should prompt physicians about gaps in care of their patients and also help with clinical decision support.
- Improve interoperability between physicians and all healthcare providers. Peer to peer exchange should be the goal whether it’s direct or through an exchange.
- Improve value of notes in telling the patient’s story and the thought process of the physician rather than the volume of data.
- EHR should capture episodes of care rather than encounters. (Adopted, Council April 17, 2016; Full white paper available upon request; Reaffirmed HOD in lieu of 2017-52)
