265.863           New York State Attorney General’s Office Physician Phone Call Policy

265.863           New York State Attorney General’s Office Physician Phone Call Policy

The Medical Society of the State of New York will work with the New York State Attorney General’s Office to ensure physician complaints regarding inappropriate care denials and other deceptive practices by health insurers are properly investigated.

So that physicians are aware, the Medical Society of the State of New York will routinely publish information regarding the appropriate process to file a prompt payment complaint with the New York State Department of Financial Services when insurers do not make timely payment of physician claims. (HOD 2015-66; Reaffirmed HOD 2025)